Get in Touch With Us

Whether you have spotted something on the site that looks out of date, want to ask how a particular point was explained, or simply have a suggestion, we would like to hear from you. Messages from readers help keep our pages accurate and useful, and every one is read by a person.

How to reach us

The simplest way to contact us is by email at [email protected]. Please write in plain terms and include enough detail for us to understand your point straight away. For example:

• the address of the page you are writing about
• the sentence or section you think needs another look
• any source or reference that supports your correction

Clear, specific messages are much easier to act on than general comments, and they usually lead to a quicker, more helpful reply.

What we can and cannot help with

We are happy to answer questions about our content, take corrections, and consider ideas for new topics. If you would like to know more about the people behind these pages and how we approach our writing, our about us page sets that out in full. Please note that we are not able to deal with disputes over individual accounts, payments or withdrawals with third-party sites, as we have no access to those records and cannot act on anyone's behalf.

A note on your wellbeing

If you are writing because gambling has started to feel difficult to control, please do not wait for a reply from us. Speak to a qualified support service, your GP, or someone you trust as soon as you can. Free, confidential help is available across the UK, day and night.

Your privacy

We only use the details you send to respond to your message. We do not add your address to mailing lists or pass it on to anyone else.

Thank you for taking the time to get in touch.